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Monday, 28 April 2008   

 

Independent Article


A Peek into Business in the Future

Child care service operators have for time immemorial never had to use, mention or even consider the World Wide Web. Times are certainly changing however, as the Government’s new Child Care Management System (CCMS) being implemented nationwide begins to bring all approved child care services online, to standardise and simplify the administration of the Child Care Benefit (CCB) system.

 

It won’t be long before services permanently turn over to the CCMS page - but with business and technology moving at break-neck speed, perhaps its time we take the time to consider the technologies with which they will conduct their business in to the future.

One of the latest trends taking place across every industry is the Software-as-a-Service (SaaS) revolution.

This revolution is the gradual shift from traditional PC installed softwares, to web based applications, where software providers run the application on their own remote hardware and provide their clients with on-demand access to the application through the web.

In other words, software providers host the systems, maintain them, apply upgrades, and provide support to the organisations that use their services. All you do is log in via the internet.


Below is an evaluation of the driving elements of business operations and how technologies businesses adopt affect each of them.

Element

Traditional Technologies

Modern Technologies (SaaS)

 

Deployment

Require substantial amounts of time spent trying to install or configure hardware/software before a business can start to get familiar with its new system.

Compatibility problems and problems coexisting with other software will usually arise.


No installation involved. On-demand systems are immediately ready for use via the internet.

Installing a web application means typing a URL in the address bar then entering a username and password. Access can be acquired whether users are in the office, at home or abroad.
 

Capital Expense vs. Operating Expense


Require substantial, up-front investments. The advantage is the business will usually own the licensed software and any hardware acquired. Although there is a high risk of hardware or technology becoming obsolete as operational environments change.
 

Lower, monthly operational expenditures. No capital purchase budgeting. No computer infrastructure to be purchased or maintained. Business never owns the software, only the data.

Ongoing Costs

 


Businesses must purchase computer hardware and maintain it. Software must also be purchased ususally through a 'per user', 'per concurrent user’ or 'per server' license agreement, apply upgrades, and maintain the system. IT staffing is needed to perform these tasks.
 

On-demand pricing models make predicting costs easy. Low monthly payments align with a businesses operating expense budget and is usually inclusive of all maintenance, updates, data hosting, customer support and online training.

Level of Maintenance

 

Constant system configuration and trouble shooting for application components and/or web services is required.


On-demand systems are managed by their providers so that businesses do not have to be concerned with maintaining or applying upgrades, patches, or other features to their systems.
 

Time to Value

 


Initial start up costs, ongoing maintenance, upgrade, support and staffing costs can become substantial requiring a longer time to realise returns on investment.
 

On-demand systems do not require deployment of hardware or software for their use. They generally realise a faster return on investment.

Risk Factor

 

Traditional softwares are generally high risk because of the financial investment required to set up and maintain them. There is also a risk of users running different versions, technology going obsolete or corrupted data and interruptions to workflow or business operations as a result of viruses.

 


Provide lower risk as they are generally pay as you go solutions. Highest risk is as small as your scheduled monthly payment. No contracts. No capital investment. If the business climate changes drastically, businesses can choose to drop the solution, change to a new provider that meets their new needs, or head in entirely different direction without any significant financial implications. However business interruptions exist if internet service is not available.
 

 

Whilst SaaS is representing a fundamental shift in how software is acquired, implemented, used and paid for, traditional softwares will still be around for some time, but for how long? The truth is most Internet users have already used SaaS without being aware of it – including for example, internet banking, Yahoo, Hotmail and/or Google.

That being said, businesses about to embark into the era of the World Wide Web should probably revisit their position in light of the business elements we have mentioned above, and the rate at which technology is moving.

This is the time businesses should be making calculated assessments on how best to secure their competitive edge whilst keep costs and resource expenditure at bay, and maintaining a healthy balance between business and technology.

For more information about a CCMS registered child care management software visit

www.carecentralsolutions.com.au.

 

 

 


 


Historical Independent Consultant Articles

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Are you surfing the CCMS net? Care Central Solutions Apr 08
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New to business? Here are some handy hints business.gov.au Feb 08
Preparing for CCMS Succeed Consultancy Jan 08
The Childcare Industry - A Valuer's Insight Egan National Valuers Jan 08
The Benefits of a Professional Employment Strategy Expect a Star Nov 07
CCB Acquittals: What are they? Am I losing money? Succeed Consultancy Oct 07
Traineeships - the future of childcare Expect a Star Oct 07
CCB: The Importance of a strong system Succeed Consultancy Sep 07
Are you ready to expand your business? Maximise Consultancy Sep 07
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